Reserve and Collect
Reserve and Collect
Currently the only method of purchase is to reserve items online and collect in-store.
You can reserve and collect instore with payment at till within 14 days of reservation on any of our opening days.
Should you not collect with the 14 day period we will deem it to be not required by the purchaser and it will be relisted on our website.
Titles are always purchased at the time of payment for relevant online price.
Orders for in stock titles reserved will be available for collection from our shop in Mold immediately, subject to opening times.
Pre Order titles will be available for collection from release date indicated.
Collection point address: VOD Music, 28 New Street, Mold, Flintshire CH7 1NZ
Collection point phone number: 07904688739
Returning an item
If something is wrong with your order then please let us know as soon as possible and we will sort it for you!
You have 14 days from the date the order was placed to get back in touch about returning items.
If it is an item you have changed your mind about you can return it if in the same condition as purchased.
